with this four-part checklist

Whats inside

In today’s competitive market, you can’t afford to forget that patients are customers, too. Keep patient satisfaction up and complaints down with our four-part checklist for superior customer service that supports your bottom line. 

The checklist will show you how to:

• Communicate authentically
• Avoid unnecessary redundancies
• Reduce patient wait times
• Improve access to care

About The Author

Deb Abel, Au.D.

As manager of coding and contracting, I help Audigy members navigate one of the U.S. health care industry’s most difficult-to-understand aspects: the worlds of Medicare coding, billing, and reimbursements and third-party contracts.

Manager of Coding and Contracting

Increase Patient Satisfaction, Patient Care, and Your Bottom Line

Third-Party Payer Guidebook

The third-party-payer guidebook will help you  maximize reimbursements, know how much third party payer vs. private payer your practice should take on, tips to select the right network, calculating benefits and much more.

With an estimated 96% of patient complaints involving customer service, this checklist will help your practice improve customer service and your bottom line